A while ago, I bought the “Lego Indiana Jones” PC-Game. While the game itself is neat and fun, I have some troubles launching it (the screen remains black sometimes – and I have to launch the task-manager and kill the Lego Indy task). The problem arises with no pattern – sometimes I have to try and start the game for like 5 times, sometimes it works at the first attempt.
I tried to contact the support hotline from Activision. At first, they tried it with some standard replies: Update your graphic driver, update your chipset driver… with some funny stuff in-between (“update your monitor driver”). Overall, they weren’t helpful nor considerably motivated or friendly.
I rang several times, and after a while, I was told if it doesn’t work out with all the tipps (deactivate virus-scanner etc), I shall drop an e-mail.
And so I did (note: you have to register as Activision VIP to do so – at no cost, but at reveilance of some personal data…). The answers that came back included the SAME tips as I got via phone.
When I finally explained that I did all this – zero. Black hole. No answers any more. This was over a month ago; I bugged them several times, following up again and again – still nothing.
Hey friends – I paid 70 Swiss Francs for the game! And I expect it to work, I have a fairly standard PC!
So – Activision really sucks…. I will think twice before buying the next game published by them…
